Delivery
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UK Standard Delivery
- Our standard delivery method is Royal Mail 1st Class Recorded – This typically takes 1-2 working days and will need to be signed for.
- Standard delivery takes 4-7 working days from the moment your order has been paid for in full.
- Standard deliveries will arrive between Monday and Saturday (excluding Public Holidays)
- A signature will be required on delivery.
- If you are not home to accept and sign for your parcel the courier will leave a missed parcel card and you will need to collect your parcel or organise a re-delivery.
- Your parcel will not be left without being signed for.
UK Express Delivery
- Express delivery is only available for pre-made wig units.
- Express Delivery is available Monday to Thursday for orders placed before 3pm.
- Express Delivery is excluded on weekends and public holidays.
- Express Delivery is shipped out the Next working Day.
- Express Delivery costs £8.50
- Deliveries are tracked and you will receive a tracking order via email once your order has been dispatched.
- A signature will be required on delivery.
- If you are not home to accept and sign for your parcel the courier will leave a missed parcel card and you will need to collect your parcel or organise a re-delivery.
- Your parcel will not be left without being signed for.
Custom Wigs
- Please allow 5-10 days for your wig unit to be constructed.
- Construction of your unit starts 24 hours after purchase.
- Your order cannot be changed after construction has begun; all sales are final.